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Refund Policy for OZ Dome customers

Leagues: It is our policy that OZ Merchandising Inc. does not offer refunds to teams already placed on the schedule to play at the OZ Dome. If a Team Registration Form is received but the team has not yet been scheduled, a refund can be arranged at the discretion of the General Manager.

Rental Bookings: OZ Merchandising Inc. does not offer refunds for any booking that are made within 30 days of the booking date. Multiple/consecutive bookings require thirty days, written notice for request of change, complete, or partial cancellation. Refunds will be given under the discretion of the General Manager.

Events/Parties: A $100.00 deposit is required when the party or event is booked to secure the booking. A refund will be possible up to 10 days before the event.

Any cancellations or refunds shall be sent in writing to the General Manager directly and/or as follows:
Telephone: 613-831-3121
Fax: 613-831-1880
E-mail: ozdome@ozmerch.com

Postal Service Mail and Office Location:
221 Westbrook Road, Ottawa, Ontario, K0A 1L0
Website: www.ozmerch.com

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